Privacy Policy

youneedbranding.com
Last updated: March 2026

1. Who We Are

You Need Branding (“YNB”, “we”, “us”) operates youneedbranding.com. This policy explains what personal data we collect, how we use it, and what rights you have over it.

Contact: hello@youneedbranding.com

2. What Data We Collect

We collect personal data in the following circumstances:

When you purchase a service or book a session:

Full name
Email address
Business name
Payment information (processed by Stripe — we do not store card details)

When you submit a form (contact, onboarding brief, production brief):

Name, email, business information
Any content you provide in the form fields

When you visit the website:

Anonymous usage data via cookies (pages visited, session duration, device type)
IP address (collected by hosting infrastructure, not stored by us directly)

We do not collect sensitive personal data (health, financial account details, government IDs).

3. How We Use Your Data

We use your data to:

Deliver the service you purchased
Send you the documents, deliverables, and communications related to your order
Send you emails about our services, insights, and offers
Improve our website and service delivery
Meet legal and financial obligations (invoicing, accounting)

4. Email Communications

By submitting your email address through any form on this website — whether to book a session, purchase a service, request information, or access a resource — you agree to receive email communications from YNB.

These communications may include service updates, strategic insights, new offers, and relevant content.

You can opt out at any time by clicking the unsubscribe link at the bottom of any email, or by emailing hello@youneedbranding.com with “unsubscribe” in the subject line. We will process your request within 10 business days.

We do not send unsolicited bulk email to addresses we have not collected directly. We do not sell or rent your email address to third parties.

If you are located in the European Union or European Economic Area, we process your personal data under the following legal bases:

Contract performance — to deliver services you have purchased
Legitimate interest — to send you relevant communications based on your engagement with our services and content
Legal obligation — to comply with applicable laws (e.g., invoicing, tax)

For email communications, we rely on legitimate interest: you have actively engaged with our business by submitting your information, and we have a reasonable basis to communicate with you. You retain the right to object at any time (see Section 8).

We do not sell your personal data. We share it only with:

Stripe — payment processing
Fluent Forms / FluentCRM — form collection and email automation (self-hosted on our server)
Fluent Booking — session scheduling
Google — session delivery via Google Meet; file delivery via Google Drive
Hostinger — website hosting

All third-party tools used are subject to their own privacy policies.

7. Data Retention

We retain your data for as long as necessary to deliver the service and meet legal obligations. For inactive contacts (no purchase, no engagement in 24 months), we remove personal data from our active systems.

You may request deletion at any time (see Section 8).

8. Your Rights

Depending on your location, you may have the following rights:

All users:

Right to opt out of marketing emails at any time
Right to request access to the data we hold about you
Right to request correction of inaccurate data
Right to request deletion of your data

EU/EEA users (GDPR):

Right to data portability
Right to object to processing based on legitimate interest
Right to lodge a complaint with your local supervisory authority

California users (CCPA):

Right to know what personal data is collected and how it is used
Right to request deletion
Right to opt out of sale of personal data (we do not sell personal data)
Right to non-discrimination for exercising your privacy rights

To exercise any of these rights: email hello@youneedbranding.com. We will respond within 30 days.

9. Cookies

This website uses cookies to:

Maintain session functionality
Analyze anonymous traffic (page views, time on site)

We do not use tracking cookies for advertising or retargeting purposes. You can disable cookies in your browser settings; some site features may not function correctly as a result.

10. Security

We take reasonable technical measures to protect your data from unauthorized access, alteration, or disclosure. Our website is hosted on a secure server with SSL encryption. Payment data is handled exclusively by Stripe and is never stored on our servers.

No system is entirely immune to breach. In the event of a data breach affecting your personal information, we will notify affected individuals within 72 hours where required by law.

11. Children

This website is not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this policy from time to time. Changes are effective upon publication at youneedbranding.com/privacy-policy/. Continued use of the site constitutes acceptance of the updated policy.

13. Contact

For any privacy-related question, request, or complaint:
hello@youneedbranding.com
You Need Branding — youneedbranding.com